Technical Support


Topic Replies Activity
Solutions for Swarm download issue in v0.18

Hi all, Version 0.18 of our OS suffers a problem in which Swarm is not correctly downloaded from the USGS site. This is due to the fact that they released a new version and removed the old version’s download link, which…

4 March 21, 2020
About the Technical Support category 1 February 4, 2019
Helicorder View vs EQ Info graph 1 April 2, 2020
Server connection not working, What to do? 4 April 2, 2020
Repetitive signal showing on SWARM 4 April 1, 2020
EQView question 3 March 31, 2020
RS4D Accelerometers 6 March 28, 2020
Help required to re-establish device on Server- 3 March 25, 2020
Slanted Helicorder and Big Spike 2 March 24, 2020
Duplicate station ID from Mac Address 3 March 23, 2020
Restart / password problems? 10 March 23, 2020
Support for Raspberry Pi 4 Model B 8 March 21, 2020
RPi Zero W still supported? 8 March 19, 2020
Converting helicorder counts 8 March 4, 2020
How do I change rsudp plot units? 10 February 24, 2020
V18 update problems. Updated SWARM not downloaded 12 March 16, 2020
Helicorder image looks intense 2 March 16, 2020
Unit off-line: any advice would be really appreciated 15 March 15, 2020
Location of R56F1 2 March 14, 2020
New Shake R18EB, not appearing online 5 March 13, 2020
Shake 3D lock unexpectedly 1 March 11, 2020
Weird Helicorder Patterns 4 March 12, 2020
New user - Station is not online 24 March 11, 2020
Installation recommendations 2 March 11, 2020
V16/18 issue? Recent Helicorder Displays shows only 7 days 3 March 11, 2020
Data file format 6 March 10, 2020
WIFI repeater and Rshake 9 March 6, 2020
Server not connected: Stand-alone mode OFF 7 March 6, 2020
R-Jam Instrumental response with S-13 sensor 2 March 6, 2020
Server Connection : Not Connected 7 March 6, 2020