Unable to log into ShakeNet Android App

I’m unable to log into the ShakeNet Android App. I tried resetting my password, and I can log into the Web (auth.raspberryshake.org) just fine, but the app throws a “username/password combination was not valid” error message. This happens with both username or email address.

I’m using app ver 1.4.14.1 on android 14

1 Like

Hello 0x2501, and welcome to the community!

Have you tried logging in again after uninstalling/reinstalling the App?

Or, trying again after clearing the App cache by going to Settings and then tapping Clear cache?

If both above don’t work, could you please send me a private message with your login email so that I can ask our team to check what could be causing this problem?

Thank you.