Hello Dacc91, and welcome to the community!
I can see that the channel appears very, very quiet on the live stream and available old data.
Could I please ask you to take some pictures of how/where the Shake is installed, and also some close-ups of the Shake itself, particularly the cabling between the sensor and the boards, and the boards themselves?
Also, could you please reboot the Shake, wait around 30 minutes, then download its logs and post them? If needed, instructions on how to do so can be found here: Please read before posting!
This will help in proceeding with our troubleshooting. Thank you very much.