Bought a new RS3D Turnkey, preassembled. Within a few hours of setup, started getting regular data gaps (~30s on, 30s off), which have persisted for many days now. Looking into log files, each is associated both with a “no data from the MCU” error in the odf_SL_plugin.err, and a “input overrun” error in the system.log. The odf_SL_plugin.err also has intermittent lines of, for lack of a better term, binary gobbledygook. Logs attached.
Installed indoors in a home/office setting (no temperature/humidity issues), with regular power and network access. Reading through previous forum posts, it seems the prime suspects would be an internal connection issue or a bad board/SD card. However, since it came preassembled with both Pi and SD card, I’m hesitant to take it apart/reformat the SD card to start debugging (that was the whole point of buying a preassembled one in the first place).
Suggestions for appropriate next steps, and/or how to go about getting replacement components if needed?