Hello Garry,
I understand what you mean, and we continue to apologize for the extended inconvenience you and all the others in the community have been (and still are) facing.
It is true that we are currently experiencing an extraordinary disruption to our services that has never happened before. Our team is working around the clock, seven days a week, to fix the server issue that has been causing problems since a month ago and, by extension, all the services that have been (and continue to be) affected by it.
We can assure you (and all the other readers) that everything will be back to normal. The server issue that has impacted us was severe, and it is requiring more time than expected for a full, stable, fix.
Until everything returns to normal, the alternative to the service you are not able to use is presented by DataView, as explained in my last message. Our work status is instead regularly updated here: Live Data Issues
We apologize again for the disruption and appreciate your (and all Shakers’) patience while we address this situation.