see my station over stationview “RA78B” and see data (including live streaming and 24h plot)
ftp to rshake and off load data
ssh to rshake and login as user myshake
use browser to access rs.local/heli to get list of helicorders
What I not can is:
access any of the helicorders (gives rs.local refused to connect)
access rs.local (gives first only the initial page with connection not connected, followed immediately with popup “Raspberry shake is down,” which is not correct as rshake generates and sends data, and I’m connected to)
Obviously I cannot press the download logfile button as popup inhibits this.
Thank you for the detailed report. Have you tried to access the Shake local page via the IP address that your modem/router has assigned to the Shake itself?
Does the popup “Shake is down” (which is quite strange, I admit) still appear?
Regarding the logs, if you can SSH into the Shake, could you please copy the entire content of the folder /opt/log, zip it, and attach it to your answer? These are all the files I need to get a deeper look into what could be causing this.
OK, attached the log zip file (I hope)
Yes independent of using IP address or rs.local, the web browser (edge Win11) opens the connection (I get the overall frame) but then when filling out the content, the popup shows up saying the rshake is down. log.zip (361.3 KB)
Thank you for the logs, they were exactly what I needed.
I assume that you have already tried, but have you tested if other browsers (even in incognito mode) are displaying the same popup, preventing access to the Shake rs.local/ page?
The logs appear absolutely fine, and the Shake is currently connected and uploading live data to our servers, so the issue must be somewhere else.
Just to crosscheck, could I please ask you to shut down both the Shake and your modem/router, start the modem/router again, wait for it to regain internet connection, turn on the Shake, wait for ~30 minutes from this point, download the logs and send them to me again?
I want to check if, after a fresh start from both units, there are some changes compared to what I have available now.
OK, I got some time and installed Firefox.
With Firefox is is working correctly but not with Edge
(I just updated to latest Version: Version 103.0.1264.49 (Official build) (64-bit), but still the same)
Windows 11 V21H2 : OS build 22000.739
I am not aware of other reports where Edge is causing this issue, but now that we have your feedback, I can make a note to remember this and advise using a different browser as a test.
If you have any other issues, you know where to find us.
