Live Data Issues

Update: we are actively addressing the issue of accessing archived data, which remains unavailable at this time, and it has been moved to our top priority since some days ago. We also continue to work to restore any missing functionality from our online services.

The next update will be tomorrow, Tuesday, February 20th. Thank you.

2 Likes

Update: more functionalities have been restored/enhanced today. For the remaining unavailable services, we anticipate the following:

  • response file download from StationView by the end of this week; and
  • 24-hour data file download from StationView by the end of this week.

Access to historical data remains, for the moment, restricted. However, this is being actively worked on to bring it back online as soon as possible in the near future. Providing an exact timeline for this, however, is yet elusive.

The next update will be by the end of the week or when the two services come back online, whichever happens first. We wish to thank all the community for the continued support and understanding you have shown us in the past weeks.

3 Likes

Update: The response file download from StationView service has been restored. You’ll be able to download your (or any Shake) response files by clicking on the following icon
image
after selecting a station on the map.

We continue to work to restore 24-hour data file download from StationView and access to historical data.

A new update will be posted when this service comes back online. Thank you all.

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView, not FDSNWS)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

Restoring the legacy data services remains our highest priority. No data has been lost. We are currently in the process of migrating our 100+ TB of legacy data to a new server provider. Please stay tuned for updates at community.raspberryshake.org or x.com/rshakeserver. We will issue updates every 3 days until the situation has been fully resolved and immediately once any service is back online.

Thank you for your patience as we move through these growing pains!

Yours, The RS Team

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org, our web app with SWARM-like functionality

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView, not FDSNWS)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

Progress is being made. The prognosis continues to look good. We are working hard to resolve issues with legacy data access.

The next update is coming on Tuesday, March 12th, 2024.

Enjoy the weekend. We will be working hard this weekend to bring everything back online for you.

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

2 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView, not FDSNWS)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

Progress continues to move forward, and the prognosis continues to look good. Restoring the missing services remains our top priority that is being worked on around the clock.

The next update is coming on Friday, March 15th, 2024.

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView, not FDSNWS)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

More work has been done in the background to strengthen current active services while continuing to fix user access to archived data.

The next update is coming on Tuesday, March 15th, 2024.

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView, not FDSNWS)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

Yet more work is being done in the background to increase the resilience of currently active services. Progress continues to move forward regarding legacy data access.

The next update is coming on Tuesday, March 26th, 2024.

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

2 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

We are advancing steadily, with the future outlook remaining positive. Our team is diligently addressing the challenges associated with accessing old data.

The next update is coming on Friday, March 29th, 2024.

(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

We are advancing steadily, and our future outlook remains positive. Our team is continuing to address the challenges associated with accessing legacy data as a primary priority.

The next update is coming on Tuesday, April 2nd, 2024.

(*) Until SWARM is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

3 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView

Work continues on the server issue that has impacted us. As you know, it was a severe event, and it is requiring time for a full, stable, fix to be applied. Rest assured that all systems will be back as they were before. Thank you for your continued patience and support.

(One of) Zeno’s paradox(es) notwithstanding: the tortoise is nigh.

The next update is coming on Friday, April 5th, 2024.

(*) Until SWARM is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

4 Likes

Raspberry Shake Data Center Services: Status Update

Realtime streaming
:white_check_mark:[ ONLINE ] stationview.raspberryshake.org
:white_check_mark:[ ONLINE ] instrument file download (via StationView)
:white_check_mark:[ ONLINE ] dataview.raspberryshake.org
:white_check_mark:[ ONLINE ] ShakeNet Mobile App (Android / iOS)
:x:[ OFFLINE ] SWARM*
:x:[ OFFLINE ] ShakeNet Portal

Legacy data
:x:[ OFFLINE ] SWARM
:x:[ OFFLINE ] DataView
:x:[ OFFLINE ] FDSNWS (this affects ObsPy routines)
:x:[ OFFLINE ] 24-hour waveform download via StationView
:x:[ OFFLINE ] EQSound and EQLocator

Steps are steadily being taken to restore access to historical data and all connected services. We want to reassure you that, while some of the updates may appear repetitive with no apparent changes on the outside, they portray a clear picture of all the extensive background work required to fix this severe issue that impacted us. Thank you again for your understanding.

The next update is coming on Tuesday, April 9th, 2024.

(*) Until SWARM is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality

2 Likes