Hi!
In recent days I have noticed that some momentary intermittencies occur in the registry, as well as high amplitude signals prior to the gaps.
I don’t know what the reason of the problem, this is the vault type installation, the connection is through Ethernet.
I hope you can guide me to solve the problem, I think that can be the high humidity inside the vault, but I want to listen to you…
Hello elsismologo54, and welcome back to the community.
Thank you for the description of the issue and all the screenshots you have provided (great vault installation!)
Could I please ask you to download the logs from the Shake and send them to me? If needed, instructions on how to do it are here: Please read before posting! We can try to take a look and see what could be causing this issue.
Also, could you zoom in on one of the larger spikes in SWARM so that we can see how the waveform is structured?
Thank you for your collaboration.
Hi!, sorry for the late response, I had to go to the station location to collect the data, but here it is, and the data segment with high amplitude signal:
Hello ElSismologo,
No trouble at all, and thank you for both the screenshot and the logs!
It seems that, while the ports are open and the Shake can see our servers, every now and then it is unable to transmit data and closes the connection:
2024 219 19:18:08>> DDSsendDP(): message send failed after 61 retries, closing connection.
2024 219 19:18:08>> DDSsend(): Send error: 0
There are also many HARD RESET errors:
2024 151 00:00:54>> 5.2: NTP Sync (HARD): VEL Before: 1717027243.957999945 After: 1717027253.957999945 Diff: 10.000000000
2024 151 00:49:34>> Time adjustment M0: HARD RESET. This will result in a one-time time-tear.
That are created because the Shake is losing connection to the NTP time synchronization server.
Can I ask you to do the following?
I would like to compare the new logs with the ones you’ve just sent me.
Thank you again!