FDSN server issue

I’m having a problem with the FDSN Server. This morning I was getting 502 Bad gateway errors, but ATM it is reporting no FDSN service detected.

%runfile D:/Documents/Python/QR14any.py --wdir
Reloaded modules: importlib._common, importlib.resources, multiprocessing.dummy.connection, multiprocessing.dummy, http.cookiejar, http.cookies, encodings.cp437, fileinput, secrets
---------------------------------------------------------------------------
FDSNNoServiceException                    Traceback (most recent call last)
File d:\documents\python\qr14any.py:13
     11 import cartopy.crs as ccrs
     12 import cartopy.feature as cfeature
---> 13 rs = Client('https://data.raspberryshake.org/')
     15 # Pretty paired colors. Reorder to have saturated colors first and remove
     16 # some colors at the end. This cmap is compatible with obspy taup
     17 cmap = plt.get_cmap('Paired', lut=12)

File ~\ObCa\lib\site-packages\obspy\clients\fdsn\client.py:277, in Client.__init__(self, base_url, major_versions, user, password, user_agent, debug, timeout, service_mappings, force_redirect, eida_token, _discover_services)
    274     print("Request Headers: %s" % str(self.request_headers))
    276 if _discover_services:
--> 277     self._discover_services()
    278 else:
    279     self.services = DEFAULT_SERVICES

File ~\ObCa\lib\site-packages\obspy\clients\fdsn\client.py:1650, in Client._discover_services(self)
   1645         raise FDSNRedirectException(", ".join(redirect_messages))
   1647     msg = ("No FDSN services could be discovered at '%s'. This could "
   1648            "be due to a temporary service outage or an invalid FDSN "
   1649            "service address." % self.base_url)
-> 1650     raise FDSNNoServiceException(msg)
   1651 # Cache.
   1652 if self.debug is True:

FDSNNoServiceException: No FDSN services could be discovered at 'https://data.raspberryshake.org'. This could be due to a temporary service outage or an invalid FDSN service address.

Also this morning the Raspberry Shake FDSN Web Service - DataSelect URL Builder is unresponsive.

Regards,

Al.

1 Like

Hello sheeny,

Thank you for the usual prompt notification!

I have done some tests and can see the same on my side, passing all info to our team.

I’ll let you know either when the issue has been fixed, or when I have an update from them.

Dear Technical support, we are facing the same trouble : https://data.raspberryshake.org/fdsnws/dataselect/1/query?net=AM&sta=R66E3&loc=00&cha=EHZ&start=2023-01-01T00:00:00&end=2023-01-01T00:05:00
The builder ( 502 Bad Gateway) also return 502 bad gateway.
Sincerely yours
Benoit

1 Like

Hello again sheeny, vittecoq (welcome back to the community!),

The FDSN service has been restored, and it is reachable again at the usual https://data.raspberryshake.org/ address.

Data is being backfilled as I write, so if the timeframe you are interested in is not available yet, simply retry again after some time has passed.

Thank you again for the notification, and apologies for the issue.

I tried to download an event log this morning and got html 502.
https://data.raspberryshake.org/fdsnws/dataselect/1/query?starttime=2025-11-01T00:06:26&endtime=2025-11-01T00:09:26&network=AM&station=R28DF

Down Again, Cannot Establish a Connection at all
image

Hello jheiler, Xtremeo (welcome back),

Our team is aware of the issue and is actively working to address it.

The service is currently intermittently working, with no data being lost. I’ll update again when the team has more news or when the issue has been fixed.

Thank you for your notifications and your understanding.

Dear Stromchaser, thank you for your message and for the technical team’s involvement.
I was wondering if, apart from the fdsn server, there is another method for downloading large volumes?
I would like to retrieve data from my station from the past year (since 10/11/2024) to update the approach developed in this article Correlating Groundwater Level Fluctuations of a Fractured Confined Aquifer With Relative Variations in Seismic Velocity: A Way to Estimate the Groundwater Storage - Vittecoq - 2025 - Geophysical Research Letters - Wiley Online Library (which also highlights the benefits of Raspberryshake).
Sincerely yours
Benoit

Hello Benoit, that’s a great article!

There is no alternative way to my knowledge, but, in any case, I passed your request to our team, and they’ll see what can be done after the current FDSNWS access situation has been resolved.

Our apologies for this protracted situation.

An update from our team about this situation:

  • We have pinpointed the cause of the difficulties in FDSNWS service access
  • And, as always, all our resources are focused on fixing it as soon as possible
  • FDSNWS is up and running; as we work, brief interruptions may occur
  • No data is being lost, even though it may be momentarily unavailable on our services (StationView, DataView, Mobile App, FDSNWS)

I will update again as soon as more news are available.

Thank you for your patience while we address this.

1 Like

There also seem to be deeper problems. I downloaded event data where only data for one sensor is stored instead of three.

https://data.raspberryshake.org/fdsnws/dataselect/1/query?starttime=2025-11-05T17:21:23&endtime=2025-11-05T17:24:23&network=AM&station=R28DF

Thank you for the additional information jheiler, it matches what we have seen from our logs.

More details about the continued FDSN issue can be found here: FDSNWS Data Access Issues

To summarize, the data access issues only affect recent EHZ data (from Nov.1st onwards), that is why it was missing from your query (which included only EHE and EHN channels). While it is temporarily not retrievable, no data is being lost.

Looks like issues are back again with the FDSN DataSelect as well:

Al.

4 Likes

Thank you for the notification sheeny!

As written in the updated topic, temporary service interruptions can happen while we continue to work to fix this.

We apologize for the extended disruption.

All future updates will be posted here: FDSNWS Data Access Issues.