Data Producer and Data Consumer was switcht off

I have a problem with my Raspberry Shake. After 30 days of up-time the Data Producer and Data Consumer was switch off . The connection to the server is on. Why?
Shake Model: RS1D
Version 0.20
Raspberry Pi Model: Zero W
Connection WiFi

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Hello Herbert, welcome to our community!

Thank you for contacting us about this issue.

Could you please download and post the logs from your Shake, so that I can take a more in-depth look? Instructions on how to do so are here: Please read before posting!

Thank you.

enclosed I will send you the log files


RSH.RCE1C.2022-07-04T11_50_39.logs.tar (3.2 MB)

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Hello Herbert,

Thank you for the logs. From them, everything appears clean and working as it should, so it must have been a momentary lack of connection that caused the Data Producer and Data Consumer to appear OFF.

In any case, when you see these, usually a Shake reboot solves the issue. Your Shake is currently connected and live-streaming data to our servers, so all appears all right.