hello pomonabill220,
thanks for the feedback, sorry to hear your expectations have resulted in such gross disappointment. without going into the details, i can say, absolutely, that every one of your “deductions” regarding how we operate as a business is flat-out wrong.
additionally, there seems to be a misunderstanding regarding our obligations to you. in short, our obligations are limited to exactly one: deliver the world’s only plug-n-play low-cost seismometer to your doorstep, thus allowing you to be a part of the world’s largest seismic network, the first of its kind.
this is an achievement we are extremely proud of and is made possible only because of the passionate devotion and prodigious talents each member of the Raspberry Shake team possesses and chooses to share with us and all citizen-scientists end-users, like yourself.
all data services we provide to the hobbyist community are free, while at the same time comprising a very vital aspect of our mission and mandate. to this end, we do the best we can to keep up with this ever-growing network, constantly carrying out upgrades and improvements on all the computers and software systems making up the seismic-data ecosystem that is the Raspberry Shake network. as a consequence, you can indeed expect that temporary disruptions in data transmission will occur from time to time; such is the reality of a real-time data-streaming service operating 24/7/36[56].
given how deeply disenchanted you are so quickly after coming online, i perfectly understand if you ultimately decide that it is in your best interest to power-down your unit; (you have no obligations to us whatsoever). however, i would kindly ask that, when this is your decision, you consider donating the unit to a local high school for use in their science classes.
if, on the other hand, you do decide to stick around to be a contributor to this first-ever experiment in citizen-science, i can assure you that any and all future posts made up of disparaging comments, insults, or negative accusations based on little to no information, (etc.), will get you absolutely nowhere.
thank you again for your participation and i apologize in advance for any further disruptions you may, or may not, experience.
richard