Z axis on RS3D stopped reporting

My recently purchased RS3D has been running fine far a week or so, but today I noticed the Z axis stopped reporting.
I reboot the Pi, and tried shutting it down and restarting, but the Z axis is still dead.
I can see the N-S and E-W reporting just fine, so I do have an ethernet connection.
I am running wired ethernet as well.
My stations is R83A4. It is a DIY kit, and the power supply is 3 amps.
Here is the latest log file:

RSH.R83A4.2024-08-31T22_47_19.logs.tar (2.3 MB)

Any idea what has happened or what I should look at?
Thanks!

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Strange that on the station view page, the Z axis IS updating, but when I look at the dataview page, NOW the N-S and Z are NOT updating!
What is going on???

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Well, as of today, Sunday 9/1, my RS3D is back to normal and all 3 channels are working.
I didn’t do anything and it “fixed” itself, so I was wondering if the server was having problems?
Interesting I didn’t hear anything from anyone… kinda disappointing…

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hello pomonabill220,

yes, there was indeed a server problem on sunday and into yesterday, the data center supporting our servers had issues which prevented access to all of their clients’ servers, including ours.

there is a twitter account dedicated to reporting any issues and the current status with our servers. in the future, please monitor this feed for up-to-date reporting on any server issues which may be affecting Shake data transmission:

https://twitter.com/rshakeserver/

glad to hear you’re up and running!

cheers,
richard

Sorry for the late reply… and thank you!
I dispise twitter and will NOT support anything the musk does, so I delete my account as soon as I see what the status is!
Also, today and yesterday, the Z axis is VERY erratic and is very far behind, like 5 HOURS!!!
The North and East graphs are up to date, SO FAR…
I would think that since they (your server) are so lousy that you should find another, more reliable, provider!
I (we) paid GOOD money for this thing and the service is NOT reliable! Sounds like you are trying to keep your costs down/increase profit!
I am not very happy with this!