Station showing as not available in StationView

Technical Support
1

Station AM.R309F was working fine, then just turned “black”. Tried restarting, no change. I can see it ok with Swarm, it is showing connected, and I don’t see any obvious errors in the logs.

RSH.R309F.2022-02-02T02_11_09.logs.tar (1007 KB)

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EDIT: Maybe relevant - Earlier in the day I moved the device from the house basement to our pole barn to avoid the noise/vibration from the house HVAC. A move of maybe 75 feet - I adjusted the location to match. It worked for several hours after this.

2

Ok - it’s back.
My guess is that there is some sort of re-sync period after a significant change (such as loction).

2 Likes
3

Hello Philip,

Yes, it was due to exactly that. After one station is disconnected for a certain period of time, and then reconnected, it may take up to 24h before it reappears on our services.

Now it is still present and live-streaming data.

4

Hi all,
My R3237 station is not showing in Station view.

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That’s my rs local view Jpeg.
Moreover, in the Earthquake locator tab, there is no data in my station.
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image1920×1080 514 KB

Can someone guide me?
Best Regards
Wai Yar

5

hello,

please see reply in other post.

thanks,
richard