Station online but no server connection

Technical Support
2

Hello Andrew, welcome back to the community!

I’m happy to hear that your Shake is up and running again! Let’s see what we can do to solve the issue you are having.

Thank you for all the details you have provided. Could you download the logs from the Shake and post them here? Instructions on how to do so are on this page: Please read before posting!

As a solution for your problem, could you please reboot the Shake and then try the following procedure to see if it solves the connectivity issue?

Please access your rs.local/ page, go to Settings (the gear icon high on the left), and then the Data tab. Make sure that the Forward Data box is checked, and then click Save and Restart.

The station should now be able to connect again.

If it does, then this error is caused by a known bug that we are examining and that will (hopefully) be solved in the next Shake OS v0.20 release.

Thank you for your cooperation.