Station not showing up in station view

Hi my station AM.R8563.00.EHZ is not showing up in station view
System status: running
Server connection: connected
Location is correct

Peter V.
RSH.R8563.2019-10-08T16_43_50.logs.tar (979 KB)

connected it to a different internet network and now it’s showing up

Hi Peter, from your logs it looks as if ports 55555 and 55556 are blocked. You will have to give the Shake’s Ethernet MAC address to your IT department, who will be able to open these ports up for data transmission.

oh ok! thanks a lot!