Station not online cannot see triangle

AM,R63CA RS4D. It doesn’t seem to show on ShakeNet and it says station is not online. Shows connected on rs.local. need help

Hello jmusgrave, welcome to the community!

Could you please post the logs from the Shake?

They are downloadable from the Raspberry Shake’s web configuration page, accessible entering the rs.local address in your browser, then by clicking on the “Download Logs” button.

Thank you.

Hello, thanks for your help, same status today on My Shake Android app as well, “Station Offline”. I can ping the TCP/IP successfully from my office desk, to the raspberry, on the plant floor. Reply From…OKRSH.R63CA.2020-09-16T16 06 00.logs.tar (3.9 MB)

Jim Musgrave RSH.R63CA.2020-09-16T16 06 00.logs.tar (3.9 MB)

No problem at all.

From the logs, it seems that you don’t have any connection problems, except for some days ago, but it seems they were resolved.

It appears, always from the logs, that you have configured your RS4D to use your own geophone, is this correct?

We are looking into why it is not appearing in the app.

Hello Jim,

the app issue has been solved, there were some syncing problems that needed to be addressed.

Plese uninstall and reinstall the app, and you will find your station there.