Station missing from Station View

Technical Support
1

I am sending this to you because I cannot find another email address of the Support Page.
I have an RSD1 (it was AM.RA6124 but is now AM.RA7D3) which has worked pefectly for about
2 or more years.
After several power outages (it is not on a UPS) the station no longer appeared on the Station View.
I rewrote the SD card several times but no way. So I suspected the RPI 3 B board and replaced it
with a 3 B+. Same issues.
I then replaced the raouter with a Netgear RAX50 - no. Opend the ports 55500-55600 - no luck.
Changed the DNS to Google (8.8.8.8) - nuts.
I need some advice on what I am doing wrong and what my problem is.
Love the Shake.
Andrew AE7LW
RSH.RA7D3.2020-08-23T19 40 53.logs.tar (884 KB)

2

hi,

your unit connected to the server just fine a few days ago, but stopped sending data yesterday for some reason. please reboot your unit, perhaps a network glitch is preventing the data from getting through. and then please send your log files again, perhaps there is something there that would explain it if it doesn’t reconnect to forward data.

https://raspberryshake.net/stationview/#?net=AM&sta=RA7D3

cheers,

richard

3

I have rebooted and the log is attached. Still no data being sent.
RSH.RA7D3.2020-08-24T15 07 05.logs.tar (1.1 MB)

4

hi,

the log files only indicate that while your unit connects fine to the server, it quickly stops sending data for 5 minutes or so, sends data again, then stops for another 5 minutes, repeating this cycle forever.

which looks very much like a network glitch to me. as a test, would it be possible to connect this directly to your router with an ethernet cable and turn off the WiFi connection?

another thing to look at is to use the Swarm program to connect to your unit locally and confirm that the data being recorded on the unit itself looks okay and is complete.

richard

5

I will do that tomorrow but have tried before using just ETH0. That failed also. I will also make a new
SD and try to install only by wireless.
Using PUTYY the Pi pings Google just fine so I assume that the net connection is OK.
Very confused.