Signal gaps on RS1D

Hi,

My RS1D R06CD shows frequent gaps. It’s not a network issue. I send you the log and traces files.
regards,
Olivier
RSH.R06CD.traces.tar (5.4 MB)
RSH.R06CD.2026-01-07T20_39_12.logs.tar (4.3 MB)

Hello Olivier, and thank you for both the traces and the logs from your Shake.

Booting appears to be ok, there are no issues while the instrument is starting. The problems begin a little later, with this series of errors:

2026 007 20:38:09>>	No Data has been received from the MCU in 14 read attempts.It appears the MCU is not transmitting data.  This is a fatal condition and should be investigated if this condition persists!
2026 007 20:38:09>>	Data has been successfully received, fatal condition resolved.
2026 007 20:38:10>>	internal error: buffer overflow!  cannot process read data...
2026 007 20:38:10>>	buf: _k#I]ŠUQ
2026 007 20:38:10>>	{ ”ÿ_kˆM¬jSBaTaUë%AÚ”APJE
2026 007 20:38:10>>	X „EœJ]ŠäL]ª

The gibberish above, paired with buffer overflow and MCU errors, is usually a symptom of insufficient power supply, where the Shake cannot get enough power to either start or work properly.

I would recommend checking if the current power supply continues to deliver a stable voltage between 5.0 and 5.2V and a current of at least 2.5A at all times (3.0A if the Raspberry Pi board that is being used is a RPi4), as a decrease in power could lead to data services interruption. If you have another Pi power supply that you know is in working condition, please try exchanging the current one with that and see if the Shake now appears more stable. Also, try different wall sockets, and if you are using it, do not employ a multiple socket extension.

A second check that you can do is to see if all the connections between the sensor, the blue Shake board, and the Pi board are still solid and free from dirt or any other element that could compromise transmission. If you decide to disassemble the Shake during this process, please refer to our recommended ESD (ElectroStatic Discharge) guidelines and assembly/disassembly video guides here.

Lastly, I would then recommend re-burning a completely new microSD, after formatting and erasing all its data/partitions first (you can use DISKPART for this as it is very efficient), and see how the Shake behaves with the newly installed system, possibly removing the issues we are seeing. I will leave the burning instructions link here for your convenience: microSD card topics.

In our experience, the problem is usually related to insufficient power supply, so the first test should help.

Let me know what you find out.

Thanks for your advice. We changed the 5V converter and the Raspberry Pi Shake is working perfectly.

regards
Olivier

2 Likes

That’s amazing news, Olivier. I’m glad that the situation has been solved!

Enjoy your Shake!