I have a Shake R13D2 and a Boom R667B and live in the Cayman Islands.
Because of some hardware WiFi problems I had to swap the Raspberry Pi boards between both units.
So, to make sure I have understood the situation as it is: you swapped the Pi boards between the two instruments, and now you have the R667B (which is the Shake) greyed out on the map, and the R13D2 (which is the Boom) not visible at all. Is this right?
Can you please post the logs for the Boom too? So we can take a wider look at the situation of both units? Thank you.
The web interface through the IP address works correctly for both and shaws the correct “new” names., see attached png files.
The Raspberry Pi board in the boom is an older version with an external WiFi Adapter, worked correctly in the shake but it looks like it does not communicate correctly with the boom board, see attached helicorder file. But that is another problem.
The Boom is not important for me but I like to get the Shake working correctly again.
No problem, thank you for explaining the steps you have undertaken in the whole process.
In the database I am now seeing the following units associated with your account:
R13D2 as a RBOOM R667B as a RSHAKE
so this corresponds to what you are seeing in local with the two units. Since the Shake is more important to you, let’s start with that one.
From the logs of the Shake it seems that in the past you had some connection problem that prevented the NTP (the time synchro service) to start properly, but now they seem to have been automatically solved.
To check that you can reach the internet and our servers, can you try to SSH into the Shake by entering this command in a prompt (with admin authorisation):
ssh myshake@192.168.1.16
I took the IP address from your screenshot. Naturally, if during the configuration you have changed the password, you should input that one, and not the provided default (which is shakeme).
Once you are in, can you try and ping the following addresses?
ping 8.8.8.8 -c 10
ping 104.200.16.60 -c 10
The first one is the Google server, while the second is our data server. The two commands will execute the exchange ten times, and your expected result is a 0% packet loss for both instances.
I’ll wait for you to try this before going forward.
All 3 commands worked correctly 0% dataloss so all is ok.
Yes, I had communication problems with the shake in the past that’s why I swapped the boards. The shake now has the Model 3 B+ board and uses the internal WiFI which works fine. I probably have to get a new Raspberry Pi board for the Boom but that will take a while.
Ok, that’s definitely good news on the connection side.
No problem at all. I can now see both stations on StationView, greyed out, but it can take a while before they appear fully online on our servers, so for now we can wait.
It seems that the other Pi board, with the external wifi module, didn’t like something, difficult to say what. I had to change one of mine for a similar reason some time ago.
No problem, we are here if needed.
Regards,
Giuseppe Petricca
