RS4D can not find the IP adress

Dear Support teams,

We have tried to connect our new 13 RS4D to the local Internet, then to the computer for about 2 days but it can’t be read/detected on our PC. Can any idea? Thanks

Hello silva, welcome to our community!

We have two pages on our manual that explain how to directly connect a Shake to a pc:

You will have to configure your pc local network settings accordingly so that it will be possible to see the Shake from it.