RS4D Arrived Not Working

Good Day,

I just received a brand new RS4D. Upon connecting it, the Ethernet Port on the RPI3 is not working and neither does the included cable. I tested the power and ethernet cables on spare RPI 3 and 4 that I have and the ethernet cable did not work on any of them. I put the SD card on an RPI4 that I had and put anew ethernet cable and its working now. would there be a way for exchange of the RPI and Network cables?

Hello Bahia122,

we’re sorry to hear that about the Pi and the LAN cable. Our office will be in contact with you between today and tomorrow to organise a partial refund or a replacement.

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