I co-located four RS&B sensors to check the similarity of the results, three of them worked properly but it seems that one of them is only recording noise and didnt registered any seismic activities around it. Any thoughts?
It’s definitely an interesting comparison between the four units and I want to thank you for providing both the data from them and the logs from the Shake that appears to be not recording any data but noise.
Could I please ask you to shut down this Shake, wait for around ~5 minutes, then turn it on again, wait between 2 and 3 hours, download the new logs and send them here? I wish to compare the set you’ve already sent with this new one after a fresh boot, to see if there is something that pops out between the two.
Thank you for notifying us about this and for your collaboration.
Hi,
Thanks for your response and suggetion regarding sending a new log file.
A new log file as described above from this shake is attached.
Many thanks RSH.RB509.2023-05-15T05_02_21.logs.tar (2.9 MB)
You’re welcome, and thanks to you for providing the new logs. It appears that the OS is not receiving data from the sensor attached to the Shake board. Could you please check that you can do is to see if all the connections between the sensor, the blue Shake board, and the Pi board are still solid and free from dirt or any other element that could compromise transmission. This is important, in particular, if the Shake is located in an environment where dust or moisture can affect it. If needed, you can find assembly guides here in our manual: Assembly Guide — Instructions on Setting Up Your Raspberry Shake
When doing this, please make sure you are using proper ESD (ElectroStatic Discharge) protection (such as gloves, etc.), as electronics do not like static electricity too much.
Could you also provide some pictures of the Shake, from different angles, showing all of its components? Getting a first look could help us in identifying the potential problem.
Also, when the shake was running I checked the recordings using swarm, strangely it seems all good in swarm and I could see that it can detect the activities around it, but when you download the data nothing is recorded again, as you mentioned I think the problem is in the board but its not the connections as they all apear to be solid. I attached the new log file as well. any thoughts? log.zip (362.8 KB)
Thank you very much for both the pictures and the new logs that you have sent.
From what I can see, everything appears fine (and that’s a great DIY ensamble, great work!) from an external point of view, so could I please ask you to do the previous procedure
Could I please ask you to shut down theShake, wait for around ~5 minutes, then turn it on again, wait between 2 and 3 hours, download the new logs and send them here?
but now, for one of the other three working Shakes? It doesn’t matter which one, but I would like to have two sets of logs, one from the not working RSB (which you already sent me) and one from a working RSB to see if there are evident differences between the two.
If nothing pops out, we could start to consider sending your not working RSB back to us for an RMA check, but let’s see what the logs say.
Thank you again for the time you are taking for this.
Thanks to you for all the data and the new logs. At this point, I would check and see if the power supply is delivering a stable voltage between 5.0 and 5.2V and a current of at least 2.5A at all times, as a decrease in power could lead to data services interruption. If you have another Pi power supply that you know is in working condition, please try to exchange the current one with that, and see if the Shake now properly boots.
If this check is positive (the power supply is working), I recommend resetting the Shake OS to default after a microSD re-burn. I will leave the burning instructions here for your convenience:
Please take the microSD card you have and format it before burning the new Shake OS image
Make sure, when you format it, that the shown capacity is the maximum (i.e. if the SD card is 32GB, then the capacity should be near or equal to that value). This is to check that no partitions have been involuntarily and erroneously created. They could be the cause of the error we see now
Take care to format the SD card in a FAT32 File System (or exFAT if the SD card is 64GB or larger)
Once done, the Shake (fingers crossed) should be able to start recording data again. If this doesn’t solve your issue, then I would recommend changing the Pi board with a different one (paying attention to that, in doing so, the Shake station name will change), to see if that one was at the root of the issue. If the problem is not solved yet, we will see the steps we can take afterwards.