'real-time wave/spectra' viewer on SWARM not working for remote access

When I try to view seismic data via helicorder, there are data present - as there would be on my LAN. However, when I launch either the real-time wave or its corresponding spectra viewer, a prompt declares there are no data present. Why is this occurring and what is a possible strategy to resolve this issue?

*See image below for context:

hello,

when connected to the Raspberry Shake data server, the data display is delayed by 30 minutes, so the realtime wave viewer is, in effect, not functional.

however, when Swarm is connected directly to your local Shake, there is no delay and the realtime wave viewer will work as expected.

cheers,
richard

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