rBoom not connecting to server

Technical Support
1

For more than 3 days, RC0AB has not connected to server (got an email also). Restarted router, restarted rBoom. Log files attached here. Thanks in advance for any help, Bill

RSH.RC0AB.2022-02-18T09_20_38.logs.tar (2.7 MB)

2

Hello Bill,

Thank you for posting the logs of your Shake. From them, nothing appears out of place during the booting process, so we can be sure that the unit is operating as it should.

This is, however, out of place, as you correctly stated:

Station Info
------------

Data-Sharing Mode : OFF
 Data Server Conn : OFF

Could you please reboot both Shakes again and then try the following procedure to see if it solves the connectivity issue?

Please access your rs.local/ page, go to Settings (the gear icon high on the left), and then the Data tab. Make sure that the Forward Data box is checked, and then click Save and Restart.

The station should now be able to connect again.

If it does, then this error is caused by a known bug that we are examining and that will be solved in the next Shake OS v0.20 that we are currently in the process of releasing.

Thank you.