Raspberry shake cannot connect to the server, but a few months earlier it had successfully connected and streamed data

Technical Support
2

Hello amsal, and welcome back to the community!

Thank you for the logs, the description of the problem you’re having, and the initial troubleshooting you’ve done.

It appears that, however, the logs are incomplete, so could I please ask you to:

  1. Shut down the Shake
  2. Disconnect all cables, wait for 5 minutes
  3. Reconnect the power cable (as you are connected via WiFi) and turn on the Shake again
  4. Wait for ~30 minutes, download the logs from the Shake (if needed, instructions here: Please read before posting! ) and attach them to your next answer?

Let’s see if this new set will provide more answers.

Thank you!