First off, I’ve been enjoying my RS for many many months on a really really slow DSL line. I finally had enough with the terrible speed that I upgraded to Starlink. Its the only other option available. This problem started almost instantly after unplugging the DSL router and plugging starlink in its place. Everything else on my network works great but for Raspberry shake.
The RS establishes a connection with your servers but its very intermittent. I see “connection timed out” a lot on the display. The local data shown on rs.local is fine. Shakenet is not.
Im attaching the downloaded log files. Hope you can help.
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On second thought, Im on an ipad and I cant find any way to download the log files.
I can tap the little upload icon at the top of the screen but I cant just download the folder the files are in. I have to individually attach the files. Is that Ok/
Hello dmagerl, and welcome to our community!
To answer your logs question: I think you can access your Raspberry Shake rs.local/ page and, from there, tap on the orange button at the bottom to download a single zipped file with all the log files in it.
You should be able to upload that single file here. If not, feel free to upload it on Dropbox/Mediafire, or other providers, and give us the link.
Regarding the Starlink connection, other users have had some fixable issues in the past. You can check this topic, or this more general search for more information.
RSH.R2DEE.2025-07-01T20_01_37.logs.tar (2.8 MB)
I had to abandon the ipad and use a windows computer.
Here’re the log files.
Also, here’s a screen snap of the rs.local page.
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Hello dmagerl, and thank you for both the logs and the screenshot from rs.local/.
As far as I can see, everything appears to be fine during the booting procedure (even if, initially, the system cannot find an internet connection). This problem seems to disappear some steps later, when the Shake finds a good time synchronization service, and also displays a positive response from DNS and port testing.
Network Info
--------------------
Stand-Alone Mode : OFF
Ethernet UP : YES
DNS Available : YES
Network Accessible : YES
=== Shake Data Server ===
Name: raspberryshakedata.com
Port 55555 : YES
Port 55556 : YES
And, as far as I can see from DataView, there have only been three interruptions in the last 24h, but the Shake is actually transmitting live data:
If you wish, you can download the logs again, and I can examine them more closely to determine what could be the cause of the latest data interruptions.
The shake does indeed appear to be working more normally. I think the problem is due to frequent short outages. Im working on moving the starlink dish to a different location that should work a bit better.
Thanks for the help.
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No trouble at all. I hope you’ll manage to find the perfect position, also for your daily internet needs.
If you require anything else from us, we are always available.
