What’s the best procedure to change my email address in my RS account?
I can see where to change the address in rs.local, and in the Discord account, but in my profile it says “Email can be updated from authentication provider”. Where is that?
Thanks,
Al.
Hello sheeny,
I think the easiest method is to change them in your Shakes first, which is pretty straightforward as you have seen.
Then, go to your profile page using this link (ShakeNet Web App: Raspberry Shakes' Community Portal), update it from there and confirm it when you receive our automated email.
That should be it. You will need to log in with the new email on the Mobile App too, so you’ll be able to see your stations again.
P.s. For all readers: you can always reach your account profile page by clicking on the three horizontal lines (hamburger menu) next to your avatar, and then selecting Manage Profile.
Thanks Stormchaser.
The procedure worked for the shakes and ShakeNet.
When I went to change my email address in Discord however, when I click the “Done” button at the end of the process it loops back to “Why am I changing my email” and the process never completes.
Help!
Al.
Hello sheeny,
No trouble at all as usual.
I am not sure about Discord… I assume then you are not getting the new email confirmation as listed here in point 5? https://support.discord.com/hc/en-us/articles/4423385681175-How-to-Change-your-Discord-Account-s-Email
You can try to log in to the web version (Discord) and see if it works from there. Otherwise, it could be worth checking their help page (https://support.discord.com/hc/en-us) or sending an email to their support ([email protected]) as I am seeing that other users have reported similar “loops” in the past.
Thanks Giuseppe.
I was accessing Discord through the web site, so you gave me the clue and tried the app with success.
Thanks,
Al.
Happy to have helped Al!
This sounds like a little bug on their side, as the two versions have shown slightly different outputs. But at least now you are all set.