NTP Timing

Technical Support
1

Hello,

I’ve got an RSBoom set up and deployed. It is connected to the network and has an outgoing connection. However, it always seems to lose timing. I’m trying to sort out why NTP cannot keep the time for the device. I’m wondering if for some reason the NTP timing either has an issue, or whether it cannot reach the NTP server. Here is an excerpt from ntpq -p:
myshake@raspberryshake:/opt $ ntpq -p
remote refid st t when poll reach delay offset jitter

SHM(0) .GPS. 0 l - 16 0 0.000 0.000 0.000
SHM(1) .PPS. 0 l - 16 0 0.000 0.000 0.000
205.206.70.40 ( .INIT. 16 u - 1024 0 0.000 0.000 0.000
time-bhs.0xt.ca .INIT. 16 u - 1024 0 0.000 0.000 0.000
ntp2.qix.ca .INIT. 16 u - 1024 0 0.000 0.000 0.000

I can ping the three servers listed there successfully. And checking another running unit, it does not have “init” listed there.

Thanks,
Andrew

2

Having all three stuck in INIT suggests (strongly) that there is a firewall blocking UDP traffic, or maybe more specifically NTP UDP ports.

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