No data on Heliplots, No connection to Server


I have been operating a Shake 1D since the crowdfunding. It has stopped displaying data on the heliplots and has no connection to the SERVER.

Little activity on the shake board. Just one blue led.

Any recommendations on where to start troubleshooting would be appreciated.


RSH.R9475.2020-01-29T22_59_57.logs.tar (4.5 MB)

Hi Chris, we are working on fixing this problem for the next release. Apologies for the inconvenience.

Hi Ian,

Thanks for getting back to me. I had assumed that it was a hardware fault, getting lazy I guess.

I poked around the logs and found that the fault was contemporaneous with the update to 0.16

2020 027 17:25:01: Checking for software updates…
2020 027 17:25:01: Updating repo rsh-SW-updater
fd5aad5…0490f77 master -> origin/master
2020 027 17:25:10: Upgrading UPG to latest version
2020 027 17:25:10: Installing ver 0.16 of the R-Shake system…

Do you envisage the new release to be soon? If not, is it possible to revert to 0.15 or can I patch it?

By the way, does this problem affect all boards?


hi chris,

this is (now) a known problem that is affecting only a few units. intent is to get this fixed as soon as possible, within the next week. version 0.17 will be released as a hot-fix to v0.16 addressing a couple of other issues that arose as part of the update. this will also be addressed as part of that.

apologies for the inconvenience.


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Hi Richard,

Thanks for your reply and the usual great support.

Looking forward to getting back on the air.