No data in Greece

Good evening to everyone!
I can’t see seismic data for Greece in the app
Is there something that I have to do?

Hello dimatzar,

This morning I can see some earthquakes near Crete, others in the E Aegean Sea, and the strongest one at M4.3 (from yesterday evening) in the Mediterranean near Greece.

Can you please post a screenshot of the map in the ShakeNet App, so that I can make a comparison?

Also (even if I don’t think this is the issue) could you please try to clear the cache of the App and see if this solves the problem? You can do it by going to the general settings of the app in the low right corner and tapping Clear Cache.

Good morning!
These are the pictures from my app
and the National seismic observatory of Greece the past 24 hours
I already clear the cashe

Στις Πέμ, 16 Ιουν 2022, 12:23 ο χρήστης Stormchaser via Raspberry Shake <> έγραψε:

Thank you dimatzar, this has been very helpful!

I will open a ticket for our software team to take a look at what is possibly happening. Hopefully they will be able to find a solution soon.

Thank you again for the notification and your patience.

Thank you very much for your quick response on every subject
Take care

Στις Πέμ, 16 Ιουν 2022, 13:43 ο χρήστης Stormchaser via Raspberry Shake <> έγραψε:


Hello dimatzar,

I just wanted to tell you (if you hadn’t already noticed) that Greece data has been successfully restored.

It took a bit of time to find a fix, but we managed it.

Thank you again for your notification!

Yes indeed thank you very much

Στις Δευ, 27 Ιουν 2022, 16:19 ο χρήστης Stormchaser via Raspberry Shake <> έγραψε: