The station should have appeared by now, so let’s see if there are connection problems along the line.
Please shut down your Shake first, then your modem/router. Wait for a couple of minutes, then restart your modem/router, and when it’s back online, please check from your pc/laptop if the following ports are open (do not start the Shake now):
port 55555 [TCP]
port 55556 [TCP]
port 123 for
UDP traffic in both directions
After checking this, and opening the ports, if needed, please start your Shake, wait for around 10 minutes and then save the logs again, and then send them back to me, so I can see if there are any differences in them compared to the original ones.
Now it’s best to check that your unit can reach our servers so, can you try to SSH into the Shake by entering this command in a prompt (with admin authorization)?
Naturally, if during the configuration you have changed the password, you should input that one, and not the provided default (which is
Once you are in, can you try and ping the following addresses?
ping 188.8.131.52 -c 10
ping 184.108.40.206 -c 10
The first one is the Google server, while the second is our data server. The two commands will execute the exchange ten times, and your expected result is a
0% packet loss for both instances.
I’ll wait for you to try this and your new logs before going forward.