Good day to the Tech Support and the community!
I’ve just got the RS1D (board + sensors) package and tried testing it with my Rasbperry Pi 3B+. The Pi works alright and I can access the rs.local UI, but the RS board doesn’t seem to transmit the data. The RS board has the solid yellow LED on the board. Blue one blinks once just after the power on and then turns off. Photo and logs are in the attachmens.
RSH.RS001.2026-01-25T10_36_36.logs.tar (606.5 KB)
Hello lhme123, and welcome to the community!
This is an interesting question! There are indeed some issues with the overall situation that your picture and logs (thanks for those) paint. Let’s see what we can do.
The first thing I would like you to check is if the 3B+ board you are using is compatible with our board/OS:
The Raspberry Shake RS3D, RS4D and RJAM supported module revisions:
00[10,13],900032: Model B+
a[01040,01041,21041,22042]: 2 Model B
a[02082,22082,32082,52082]: 3 Model B
a020d3: 3 Model B+
[a,b,c]03111, [b,c]03112, d03114: 4 Model B
Due to the form factor of the Model B (2 mounting holes diagonally-positioned), the Model B is not supported.
To check this, you can SSH into the Shake and execute cat /proc/cpuinfo. The result should be in the third-to-last output line.
I would also recommend checking if the current power supply continues to deliver a stable voltage between 5.0 and 5.2V and a current of at least 2.5A at all times (3.0A if the Raspberry Pi board that is being used is a RPi4), as a decrease in power could lead to data services interruption. If you have another Pi power supply that you know is in working condition, please try exchanging the current one with that and see if the Shake now appears more stable. Also, try different wall sockets, and if you are using it, do not employ a multiple socket extension.
And another (possibly redundant) check that you can do is to see if all the connections between the sensor, the blue Shake board, and the Pi board are still solid and free from dirt or any other element that could compromise transmission. I don’t think they are required, as you have done the work yourself already, but if needed, you can find dedicated video guides here.
Let me know how these checks go.
Thanks for the response, Stormchaser!
Hardware : BCM2835
Revision : a020d3
I use 5V, 3A power supply for the Pi. I’ve just measured the voltage between pins 2 and 6 and it seems to be 5.1V both without and with the RS hat. So the power seems to be fine.
I believe the pins and RS holes are clean. I tested the TX/RX pins on my Pi and they work fine.
Also I observed an interesing behavior: without the RS hat the RESET (GPIO 22) pulls up fine:
myshake@raspberryshake:/opt $ sudo raspi-gpio set 22 ip pu
myshake@raspberryshake:/opt $ raspi-gpio get 22
GPIO 22: level=1 fsel=0 func=INPUT
But with the RS hat on, it stays low when I try to pull it up.
myshake@raspberryshake:/opt $ sudo raspi-gpio set 22 ip pu
myshake@raspberryshake:/opt $ raspi-gpio get 22
GPIO 22: level=0 fsel=0 func=INPUT
So basically the board keeps itself in the reset mode.
Thank you for all the details lhme123, very thorough!
I have passed all info to our hardware team, and I’ll get back to you as soon as I get a reply from them.
Thank you for your patience while we investigate this issue.
Hello again lhme123,
Our hardware team is investigating and asked if you could provide two new pictures of the front and bottom of the blue Shake board with as much detail in focus as possible.
Also, have you had the chance to try the board with a different Raspberry Pi?
Thank you for your collaboration.
Hello and thanks for the quick responses, Stormchaser,
I’ve attached a bunch of close-up photos of the board (in zip archive).
Unfortunately, I currently don’t have access to other Pis. But I have this one for a while now and I had noticed no issues with it. I tested the GPIO pins that RS uses (2, 4, 6, 8-10, 15, 17) without the hat and their behavior is predictable.
RS1D photos.zip (1.4 MB)
Thank you for the pictures lmhe123, they were very useful.
I will send you an email at the address you registered on this forum with. We can continue there.
