In the browser version of the DataView or the Live Data Display, when I set a waveform filter, within around 5 minutes the waveform randomly disappears. The only way to get it back is to manually disable the filter and turn it back on. But then the problem just happens again in a short period of time.
I think it has something to do with the automatic scaling of the M/S on the left side. I’ve tried multiple browsers as well, and the problem persists. The problem seems more prevalent with the local/hyper local filters.
Here is a screenshot of the top waveform completely missing when it happens:
Anyone have this problem and know of a solution?
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Hello Wallboy, and welcome to our community!
Thank you for this very useful feedback! I was able to replicate it on my computer too, following your detailed process, and I have forwarded all notes to our software team.
As I cannot offer you a precise ETA for when this will be fixed, for now a possible soultion would be using incognito windows to open DataView. It seems that the waveform is not disappearing after a couple of filter tests I made.
Thank you again!
Hi,
After testing in incognito windows, it does seem to last longer before disappearing, but after I left a incognito window open for about 15 minutes, it once again disappeared.
Glad this issue was brought up to the software team and looking forward to the fix!
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