Update: we are closing on a solution to address the issue with the Shakes’ real-time data streaming as our team’s work continues during the weekend.
The next update will be tomorrow, Sunday, February 11th. Thank you.
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Update: we have restored Shake real-time data streaming and archive data reading capabilities to the ShakeNet App.
Work continues regarding StationView, DataView, and other affected services. Another update will likely come later this UTC evening. Thank you.
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Update: barring any other unexpected issues, Shake live real-time data streaming and archived data access are expected to resume tomorrow, Monday, February 12th.
We apologize for the disruption and any inconvenience this outage may have caused. Thank you for your understanding.
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Update: work is continuing to fix the ongoing live data issue with services (StationView, DataView, FDSNWS) that will be restored as soon as possible.
From here at Raspberry Shake, we wish to thank the entire community for the support and patience they have demonstrated during these challenging last few days.
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Update: live-data streaming capabilities have been restored across StationView and DataView. If you still don’t see live data, please fully reload those pages with Ctrl+F5 or MAC equivalent.
Archive data access is still being worked on, so it is not yet available, and it has now become our main priority. Please understand that while live-streaming services are restored, not all functionality within StationView is immediately available. Anything missing continues to be worked on and will become available as soon as possible.
You may see gaps or glitches in the data streams, but rest assured that all data is being recorded in full if your Shake is transmitting to our servers, and any recent (last few days) gaps that are present will disappear once our work is finished.
We continue to thank you all for the help offers, the support, and the understanding you have shown us.
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Update: a late one for today, but we continue to work on the archive data access restoration, and we are implementing further resilience methods on the real-time data access.
This continues to be our main priority and will remain as such for all involved teams until the work is complete.
The next update will be tomorrow, Thursday, February 15th. Thank you.
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Update: more functionalities have been restored in the last 24 hours, and work will continue during the weekend and next week until we achieve complete service restoration.
Thank you again for your support and patience while we are addressing this complex situation. The next update will be tomorrow, Saturday, February 17th.
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Update: work continues to make data archive access (via DataView, FDSNWS) available to everyone again, together with full StationView functionalities.
The next update will be tomorrow, Sunday, February 18th. Thank you.
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Update: more StationView functionalities have been restored during the weekend, with new Shakes that should now appear on the map as quickly as before.
More work will be done during the coming week, and we continue to thank all the community for the support we are receiving.
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Update: we are actively addressing the issue of accessing archived data, which remains unavailable at this time, and it has been moved to our top priority since some days ago. We also continue to work to restore any missing functionality from our online services.
The next update will be tomorrow, Tuesday, February 20th. Thank you.
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Update: more functionalities have been restored/enhanced today. For the remaining unavailable services, we anticipate the following:
- response file download from StationView by the end of this week; and
- 24-hour data file download from StationView by the end of this week.
Access to historical data remains, for the moment, restricted. However, this is being actively worked on to bring it back online as soon as possible in the near future. Providing an exact timeline for this, however, is yet elusive.
The next update will be by the end of the week or when the two services come back online, whichever happens first. We wish to thank all the community for the continued support and understanding you have shown us in the past weeks.
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Update: The response file download from StationView service has been restored. You’ll be able to download your (or any Shake) response files by clicking on the following icon
after selecting a station on the map.
We continue to work to restore 24-hour data file download from StationView and access to historical data.
A new update will be posted when this service comes back online. Thank you all.
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Raspberry Shake Data Center Services: Status Update
Realtime streaming
[ ONLINE ] stationview.raspberryshake.org
[ ONLINE ] instrument file download (via StationView, not FDSNWS)
[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
[ ONLINE ] ShakeNet Mobile App (Android / iOS)
[ OFFLINE ] SWARM*
Legacy data
[ OFFLINE ] SWARM
[ OFFLINE ] DataView
[ OFFLINE ] FDSNWS (this affects ObsPy routines)
[ OFFLINE ] 24-hour waveform download via StationView
Restoring the legacy data services remains our highest priority. No data has been lost. We are currently in the process of migrating our 100+ TB of legacy data to a new server provider. Please stay tuned for updates at community.raspberryshake.org or x.com/rshakeserver. We will issue updates every 3 days until the situation has been fully resolved and immediately once any service is back online.
Thank you for your patience as we move through these growing pains!
Yours, The RS Team
(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org, our web app with SWARM-like functionality
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Raspberry Shake Data Center Services: Status Update
Realtime streaming
[ ONLINE ] stationview.raspberryshake.org
[ ONLINE ] instrument file download (via StationView, not FDSNWS)
[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
[ ONLINE ] ShakeNet Mobile App (Android / iOS)
[ OFFLINE ] SWARM*
Legacy data
[ OFFLINE ] SWARM
[ OFFLINE ] DataView
[ OFFLINE ] FDSNWS (this affects ObsPy routines)
[ OFFLINE ] 24-hour waveform download via StationView
Progress is being made. The prognosis continues to look good. We are working hard to resolve issues with legacy data access.
The next update is coming on Tuesday, March 12th, 2024.
Enjoy the weekend. We will be working hard this weekend to bring everything back online for you.
(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality
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Raspberry Shake Data Center Services: Status Update
Realtime streaming
[ ONLINE ] stationview.raspberryshake.org
[ ONLINE ] instrument file download (via StationView, not FDSNWS)
[ ONLINE ] dataview.raspberryshake.org (exception: legacy data)
[ ONLINE ] ShakeNet Mobile App (Android / iOS)
[ OFFLINE ] SWARM*
[ OFFLINE ] ShakeNet Portal
Legacy data
[ OFFLINE ] SWARM
[ OFFLINE ] DataView
[ OFFLINE ] FDSNWS (this affects ObsPy routines)
[ OFFLINE ] 24-hour waveform download via StationView
Progress continues to move forward, and the prognosis continues to look good. Restoring the missing services remains our top priority that is being worked on around the clock.
The next update is coming on Friday, March 15th, 2024.
(*) Until Swarm is brought back online, we recommend using dataview.raspberryshake.org , our web app with SWARM-like functionality
3 Likes