My instrument, R914C, is reporting amplitudes about 10 orders of magnitude too high–i.e., ~10^9 nm displacements, 10^10 nm/s velocities, etc. It would appear something is wrong with the instrument response file, and it looks from this thread like I can’t change that myself
…or something’s wrong with the instrument sensitivity, which I would have to calibrate?
Can you advise how to correct this issue?
yes, it appears that your unit is self-identifying as a JAM instead of a 3D now. it previously identified itself as a 3D, but changed to JAM back on 09-nov-19. at the moment this would appear to be a bug server-side that i will look into and get fixed.
can you send along your log files please so i can see where the mismatch could be coming from?
Curious. 9 November is the date I switched it back on in the US after moving from where it had been in the UK. Here are the log files. RSH.R914C.2020-04-10T14_36_56.logs.tar (3.4 MB)
Thanks!
I suppose the data files won’t retroactively be corrected–would it be possible to trivially apply a scaling factor for the 5 months it was recording wrong, or would that require some analysis of noise levels and instrument response with data from after the repair?