How to contact with the staff?

I want to buy the product RBoom, I have some questions to ask,but when I send a message to staff in Contact , I receive no answer。how could I contact with the staff ?

Thank you for your interest in Raspberry Shake Ian!

You should get a response from me or Becky sometime early next week.

Branden

Hello again!

Answering your questions here,

1) “the first question: after I buy the product RBoom , assemble and install the RBoom ,if I want to see the shape and frequency of the infrasound wave, where should I check the shape and frequency of the infrasound wave ?”

You could use Swarm, for example: http://manual.raspberryshake.org/traces.html

2) “the second question : if I buy raspberry Pi computer by myself, the raspberry Pi computer require what configuration and fittings?”

With the “without RPi” products (https://shop.raspberryshake.org/diy-sets/), we ship the fittings. No special configuration is needed beyond the microSD card image (see: diy.raspberryshake.org)

3) “the third question:because I live in China, I can not see the video tutorials on your web page, and can not learn how to assemble and install the RBoom by myself , can you send the video tutorials of RBoom to me?”

I LOVE that you are in China and enthusiastic about joining the Raspberry Shake Community but we cannot send the video tutorials. I recommend using a VPN service that allows you to see the Internet outside of China.

4) “the last question: I can not open the web http://rs.local ,even can not find the IP address, what was the reason of this ?”

This is a website internal the Raspberry Shake itself. To view rs.local, you would need a Raspberry Shake to be connected on your local network.

branden

and, to let you know, the instructions for where and how to download the software / image to run your Shake can be found here.

cheers,
richard