Data interruption

I’m coming to you because since April 1st our raspberry RA97C has stopped recording data. It is also no longer visible on

Having retrieved the logs locally from the router, I noticed the following problem in odf_SL_plugin.err:
2024 122 04:09:57>> odf_SL_plugin: Program Starting…
2024 122 04:09:57>> Unable to process configuration file ‘/opt/settings/user/UDP-data-streams.conf’, format is invalid, cannot register UDP destinations.
2024 122 04:10:38>> create_socket(): Error in getaddrinfo: Name or service not known
2024 122 04:10:38>> Likely cause is no DNS server found.

It seems that the problem is with the DNS server, or that the network connection is failing???

However, looking also at the rsh-data-consumer.log file, I notice this line: 2024-05-01 04:05:31 S.T. [ERROR] libmseedmm:
2024-05-01 04:06:34 S.T. [ERROR] libmseedmm: mst_addmsr(): Cannot allocate memory

From what I understand of these logs, they would indicate potential network communication problems, as well as memory management problems on the Raspberry.

I’m sharing the Raspberry log in question :

RSH.RA97C.2024-06-05T06_29_02.logs.tar (2.7 MB)



Hello Evanna, and a warm welcome to our community!

Thank you for providing the logs from the Shake and a detailed feedback on what has been going on since the instrument stopped transmitting data.

Could I please ask you to:

  1. shut down both Shake and your modem/router
  2. disconnect the Shake’s power and LAN cables
  3. start the modem/router again and wait for it to regain internet connection
  4. reconnect the Shake’s power and LAN cables (try the LAN cable to a different port on the modem/router)
  5. turn the Shake on again
  6. wait for two/three hours, download the new logs and send them here?

I would like to have freshly started Shake logs to compare with the logs you’ve just sent me.

Thank you!