Hello @lsawade, welcome to the community!
I am opening a new thread since the other was an old one, so we can discuss it freely here.
How long does it take for the data to be available on the server after initial setup and turning on Data forwarding?
It is usually fast, 24h max (but in most cases is minutes), however, we have been migrating servers and the update of the inventory information was not properly transferred. We will be implementing the change as soon as we have the instruction from our sister company.
We hope to have the situation rectified within the next 24 hours. Once the situation is resolved, we will write back with an update.