Cannnot see two new RS on Shake net

Unable to see:
On Shake Net - have checked firewall (WatchGuard) and set required ports.
I have attached logs - error message indicates “connection refused” so I want to eliminate Shake Net at this point before I do anything else (since I have tried the easy stuff on my end)

Logs (from both devices) attached:
RSH.R16A4.2021-03-25T15_29_40.logs.tar (133.5 KB) RSH.R699B.2021-03-25T15_29_10.logs.tar (139 KB)

Hello Larsbodian, welcome to the community!

Thank you for the logs. From them, nothing appears out of place, and I can see both Shakes connected and live transmitting to our network:

The same is valid for our ShakeNet App. Sometimes it can take up to 24/48h before a new station is visualised, we are working to improve this.


It took a while but they finally came on - after I posted.

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