Hello, we are the teachers at Caltech Seismological Lab, leading some high school Earthquake fellows this year on using Raspberry Shake to do some summer projects.
Today, we assembled several Shake devices from you and configured them with Ethernet. Most of the students are working without problems.
But there are two students who have account login issues. They registered their emails on ShakeNet, they got the confirmation email in their inbox. But they can’t log in to the ShakeNet page.
The login page complains about the email/username and password do not match. One student also has an issue with just clicking the “Login” button in the top right corner. Once we click it, it just refreshes the page and did not bring us to the login page.
I cannot replicate the “Login” button issue on my personal laptop, my laptop works without this button issue. So I let the two students try to log in on my laptop with their account info. One of them get her account logged in on my laptop, but not the other.
I wonder, should I let them try more and contact you directly since this is about account privacy issue?