Android app crashes on Galaxy Fold 3 running Android 12

Hello, I’m having trouble using the app to see data from my shake. I downloaded the app logged in and it worked great. The 2nd time I opened the app, when I clicked on my station, the app crashed as soon as it rendered the data. Then from the third time opening the app onward, it says no station found under my stations. The only way to get it to work again was to uninstall and reinstall the app, but the problem comes back as soon as you open the app a second time.

The issue only happens when I try to view it from the first tab, if I go to the station’s tab and search for my station I can see the data perfectly fine.

Update: I tested it on my iPad and it has the exact same issue.


Hello kxd, welcome to our community.

Thank you for your feedback on this unusual behavior from our ShakeNet App. I’ve tried to replicate the issue on my Android 12 phone, but without success, so it is possible that there is something specific to the GF3 model that is causing the problem. And, if it is happening on an iPad too, it is also possible that there is a bug that needs to be fixed somewhere.

Nonetheless, I have opened a ticket for our app team, so that they will know where and what to look for. I will update you as soon as I have news from their side.

Thank you for your patience in this.