Greetings,
I am just putting this station back online. It has been up and running for about 24 hours, but is not showing up as online on Shakenet. Thanks in advance,
Mark
Hello mark, welcome to the community!
Thank you for the logs. From them, nothing appears out of sorts, but I would like to have fresh logs to analyze. Could you please shut down your Shake first, then your modem/router. Wait for a couple of minutes, then restart your modem/router, and when it’s back online, please check from your pc/laptop if the following ports are open (do not start the Shake now):
port 55555 [TCP]
port 55556 [TCP]
port 123 for TCP and UDP traffic in both directions
If they are still not open, please consult your modem/router manual on how to open them. After they have been opened, start your Shake and wait for a bit (around one hour tops) to see if it manages to connect to our servers. Wait for another 10 minutes, then please download the new logs and post them here, so that I can make a comparison between the two sets and maybe find the issue.
Thank you.
Hello Mark,
I wanted you to know that your station is now visible on StationView here: RS StationView
There is no need for additional logs since we discovered that the cause was a minor server issue on our side that we were able to correct.
Enjoy your Shake!