sorry, but it’s entirely possible i’ve lost the plot. be assured, it is not my intent to try to deflect or confuse, but the restrictions on my time are real, and sometimes the best i can do is provide an explanation based on my best deductive reasoning; and there will be no guarantee any of my conclusions are actually correct.
if i understand correctly now, there are currently no problems with the data capture, either to the local disk or to the server?
if so, then it may have to remain a mystery as to the complete dynamics of what caused the problem in the first place. i think we can conclude that the banning of the IP indeed had an overall detrimental effect. if un-banning the IP’s caused the problems to go away, then there is no longer a problem to solve. again, without setting up a thorough test of what happens in all combinations of settings, both client- and server-side, i’m unable to do more than guess based on the information that’s available (log files plus your observations).
if this is something that must be understood, in absolute terms, please have a look at purchasing technical support so that resources can be assigned to looking into this at a deeper level. as well, i would also encourage you to investigate why the network connection was faulty in the first place, generating the socket read errors on the server, which then caused the IP’s to be banned.