Server Connection: Not connected Old Shake

Technical Support
4

Hello Wang,

Thank you for the new logs. It appears that the problem is still there, however, this time the Shake manages to find a time synchronization server (NTP), so that is a step forward.

Could you please reboot the Shake and then try the following procedure to see if it solves the connectivity issue?

Please access your rs.local/ page, go to Settings (the gear icon high on the left), and then the Data tab. Make sure that the Forward Data box is checked, and then click Save and Restart .

The station should now be able to connect again.

If it does, then this error is caused by a known bug that we are examining and that will (hopefully) be solved in the next Shake OS v0.20 release.