Hello pcosentino,
thank you for the new logs. As @ivor has suggested, when in the log files something like this appears:
2021 265 05:16:57>> 'AAPJU
2021 265 05:16:57>> x???U?Z]?ÄL]ª
2021 265 05:16:57>> AQºEBa?aà??ÔEñ?UÂEIÀ?ËÔEÑFªQ?%?c(
2021 265 05:16:57>> U?'IðDY??e]?EEU
2021 265 05:16:57>> áÄ?U?YIÐÉ?ÔUÁE
2021 265 05:16:57>> c?RSeHYðYg??U?
2021 265 05:16:57>> g?T g?AY
2021 265 05:16:57>> ?'IÐ?ªÔUe?Q
2021 265 05:16:57>> ?TUBSÑFIàc??UM?EáªWñIIÀÈc?AQ??E1HE
2021 265 05:16:57>> ?D?BS%?W;
2021 265 05:16:57>> u?$IÐÆQ?QYÛ
2021 265 05:16:57>> SURUÂIYàU??QÑ?EQE?EEE
2021 265 05:16:57>> 5gUBWâIIÐ?Y?AQ???Ok3I]º?S?%?Î?Aúÿ_k?M?DY27S??Ë?AÐE
2021 265 05:16:57>> 'QAPJU
2021 265 05:16:57>> x???U?Z]?ÄL]ª
it is caused by something that is not working as it should between the blue Shake board and the Pi board underneath. This is also supported by this other line in the logs:
2021 265 05:15:30: Unable to read Firmware version number off of Serial Port /dev/serial0 after trying for 15 seconds, cannot continue!
2021 265 05:15:30: Is the Pi computer connected to the Raspberry Shake Board? Please confirm and try again.
which confirms the connection issue.
It is quite a strange situation because the Shake managed to connect successfully to our servers before all of this happened. To summarize, the Shake is able to reach our servers, but since the data flowing from the sensors is corrupted, no connection is established, and no data is uploaded.
Here are the solutions that I can suggest:
- Substitute the current Pi board with another one that you have around to see if that element was the cause of the issue.
- You could try to re-burn the microSD card (instructions here: Rest Raspberry Shake - #2 by Stormchaser), but I don’t think that the problem is located there.
- You can send back the Shake to us, and we will look at it in person and then send it back to you in nominal working conditions. If you choose to do this, please send an email to [email protected] and they will guide you through the process.