Website Order

Technical Support
1

I used Safari Version 18.0 (20619.1.22.11.3)
on a Mac macOSX 15.0 Beta (24A5298h).
I add DIY RS1D fill in all the fields.
After selecting credit cards it doesn’t present me with a “Debit or Credit Card” button to click.

So, I go to Chrome it gives me the button, but
Then It tells me there is an error. Last name & email…

So, I add “2” to my last name, create another email account and use that.

Then I get error with nothing highlighted.

So, i use the Shake app on iPhone. Go to settings, shop. I cant seem to clear the order through.

Ive already created an account. Then go to order. I assume it tries to create a new account.

How can I place an order?

1 Like
2

hello gddeen,

thank you very much for the report, we are looking into this and will get back to you as quickly as possible.

cheers,
richard

3

I placed the order via PayPal and it charged my card, but then gave me an Invalid field statement. All fields looked OK. There were no highlighted items.

1 Like
4

hello gddeen,

if i’m not wrong, your issue has been resolved and your order has gone through.

please do not hesitate to let us know if you require any further follow-up on this.

cheers,
richard