Unable to load rs.local/ (DNS_PROBE_FINISHED_NXDOMAIN)

LTodd98 · January 12, 2023, 6:43pm

Hello,

I am attempting to set up my raspberry shake and after set up and start up I have the device set up and with the red and blue LED lights glowing solid. I have it powered on and connected to Ethernet cable but when I go to acess it via rs.local/ I just get “this site can’t be reached (DNS_PROBE_FINISHED_NXDOMAIN)”. I have also tried frig to find the devices IP to be entered instead but it is not showing up there either.

Thanks for any help I appreciate it, need to get this running for my job.

Stormchaser · January 13, 2023, 11:28am

Hello LTodd98, welcome to our community!

Thank you for writing to us about your issue. Could you please reboot your Shake (even if you have to disconnect it from its power supply) and check the LED behavior (as described here: Technical Specifications — Instructions on Setting Up Your Raspberry Shake ) and see where it stops following the listed steps?

This will give us some details on what is going on with your Shake. Another test you can try is to re-burn your microSD card (or burn a new one, if you have it), as this problem could be related to some microSD corruption or failure. I will leave the burning instructions here for your convenience:

Please take the microSD card you have and format it before burning the new Shake OS image
Make sure, when you format it, that the shown capacity is the maximum (i.e. if the SD card is 32GB like yours, then the capacity should be near or equal to that value). This is to check that no partitions have been involuntarily and erroneously created. They could be the cause of the error we see now
Take care to format the SD card in a FAT32 File System (or exFAT if the SD card is 64GB or larger)
Download the new Shake OS image from here: https://gitlab.com/raspberryShake-public/raspshake-sd-img/-/raw/main/raspishake-release.zip
And follow the microSD burning instructions from here: raspishake-microSD-card-software-Instructions.txt · main · raspberryShake-public / Raspshake Sd Img · GitLab

If even this fails, then you can try to swap the Rasberry Pi board (the one below the blue Shake board) with a new one (remember that, when doing this, the Shake code/name will change) and see if, paired together with a newly burned microSD, this solved the problem.

For now, I would say that the first two options are the easier ones to approach, so let’s start with those and move on from there.