Server connection not connected

Hello Omar, thank you for your logs.

From the postboot.log file, these lines explain the issue as a DNS problem, as if only with the LAN cable the Shake cannot reach the online servers:

2020 328 08:20:05: Unable to resolve hostname '', most likely no DNS server available
2020 328 08:20:05: No internet connection found
2020 328 08:20:15: Unable to resolve hostname '', most likely no DNS server available

The first thing you can try is simply to shut down your modem/router, wait a couple of minutes, and then turn it on again, to see if it was a simple issue with the modem/router itself.

If the connection still doesn’t work, then you can also try to change the DNS on the Shake, as explained in this page on our manual,, to see if this solves the issue. I’ll add some more info below.

There are two possible ways: setting a manual IP and DNS in the http://rs.local web config, or adding a line to /etc/dhcpcd.conf in the Shake filesystem.

  1. The first doesn’t require logging into the Shake. Navigate to rs.local, make note of the Shake’s IP address, then click on the Settings gear icon (high on the left) to access the configuration menu.

    Click on NETWORK, then under ETHERNET SETTINGS, click on “Enable static IP”.

    Fill out the Static IP field with the address you copied from the front page.

    Fill out the DNS server field with a more reliable DNS service. OpenDNS, which is, is a good choice. You can also use Cloudflare DNS service by entering or Google by entering

The second way, a bit more complex, in which you can keep your Shake on a dynamic IP (assigned by your modem/router):

  1. SSH into the Shake (guide here:

    Once you’re in, copy and paste these commands (this example is for Cloudflare DNS):

    sudo echo 'static domain_name_servers=' >> /etc/dhcpcd.conf
    sudo service dhcpcd restart

    Now make sure those changes took hold:

    nano /etc/resolv.conf

    The file should look like the following:

    # Generated by resolvconf

You should not need to restart, these changes will take effect immediately, but if you want, you can still do it.