I’ve just received and set up my RS Boom - AM.RECF1. Curiously when I first set it up is appeared in both the app as well as dataview.raspberryshake.org and Stationview - but no data was shown - timeouts were reported. It has since disappeared from both views and the app just gets timeouts on the realtime data.
I have confirmed there is data being generated locally (by looking at the local Helicorder displays) and when I log into the device I can ping and do connections to raspberryshakedata.com (ports 55555 and 55556)
The inbuilt web interface seems to suggest all connected and well too per the screenshot;
The only thing I can add is that to get a static IP working I needed to edit /etc/dhcpcd.conf manually to add a router information. Relevant section is;
Feels like I’m missing something or maybe just need to be patient ?
Thanks in advance for all the great work on the Shake hardware/software and backend systems!
/* Edited to clarify that the local web interface seems to suggest all ok */
RSH.RECF1.2022-12-13T08_48_52.logs.tar (278 KB)
Having the same problem with mine (AM.R3ECB). Local interface is working fine, says it’s working fine, I can ping the servers from the Pi, etc. but the online views don’t show it at all. In my dashboard it shows up as “Online” but there’s no data.
Thanks for the reply - perhaps there is something in the backend amiss. May I ask if yours is also a newly setup RS ?
Somewhat. I set it up on Saturday. Been giving it the occasional poke and reboot but no luck so far.
Ya, ok, that pretty much jives with what I’ve seen/been doing, have left mine up and running, if nothing else can start to assess background noise/vibration and whatnot.
Figure the good crew at Raspberry Shake will take a look when they’ve a chance - guessing they had a bit of an influx of new users around the sale pricing the other week
we are indeed looking into this and will report back when we have an update. please be assured this is our top priority at the moment and will be fixed post haste.
apologies for the inconvenience,
No problems Richard, thanks for the update, good to know it’s probably not this end.
If there’s anything I can do to assist please let me know.
the problem has been resolved server-side. please allow some time for the new stations to propagate to stationview. however, both the stations are available and streaming data on dataview:
thanks for your patience,
Awesome, thanks for sorting it out!