AM.RA5F6 not on stationView

#1

AM.RA5F6 not on stationView
Hi R/S team,
I see by your email that my R/S has stopped communicating properly. I assume that the problem is related to the line - Server Connection : Not connected. How do I correct this?
RSH.RA5F6.2019-06-02T20_26_37.logs.tar (1.9 MB)

#2

Hi @Avocadohill, sorry for the delay. I think I’ve figured out your issue but I’m waiting on Richard to confirm how we think you should solve it. I appreciate your patience and stay tuned.

Ian

#3

Hi @Avocadohill,

Could you please reboot and send your logs again? Thank you!

Ian

#4

Here are the logs from right after the reboot.

Thanks,

Peter

RSH.RA5F6.2019-06-12T02_24_12.logs.tar (2.22 MB)

#5

Hi again @Avocadohill. Your logs have some strange internal discrepancies in them that @ivor and I are investigating further. Thank you for your patience. We should have either a diagnosis or other tests for you to run soon.

Ian

#6

Thanks for not giving up on it. I’m ready to do what I can at this end.

Peter

1 Like