1 of 4 channels reporting

Technical Support
1

I have a 4D seismometer with a 3D accelerometer and 1D geophone. When I access the device from rs.local the heilicorder is reporting only one component of the 3D accelerometer. I rebooted the device using the web interface to see if that would fix it. No change. So I can access the device via the web and ssh on my local network. Any suggestions?

Thanks, Jess

2

hi,

can you send your log files? you can download the from the homepage of the front-end configuration screen (rs.local).

thanks,

richard

3

Sorry, meant to do that. Thanks for responding!

RSH.R4459.2019-12-09T01_12_25.logs.tar (2.7 MB)

4

Crap, I mean good, they all seem to be back now … meaning all 4 components. For what it’s worth, it was out for a few days but I guess the reboot fixed it after some period of time. We can close this ticket.

Thanks, Jess

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